7.Which service component 050-690 exam within the prepare phase identifies solution goals, business drivers and success criteria; assesses the customer business and technical requirements; and includes solution value assessment?
A: Business Case Development
B: Business Requirements Development
C: High Level Design Development
D: Technology Strategy Development
E: Proof of Concept
Correct Answers: B
8.Assessing the Skills and Knowledge Required to pass for sure 050-690 Support the Customer-Proposed WLAN Systems, and Developing Training Requirements for Each Job Role in the WLAN Support Model are some of the activities of which service component in the design phase?
A: Implementation Kickoff Meeting
B: Staff Plan Development
C: Staging
D: Project Kickoff
E: Implementation Plan Development
F: Migration Plan Development
Correct Answers: B
9.Which three of these 050-690 exam tasks occur in Incident Management? (Choose three.)
A:Define Service Level Requirements and Priority for Each Device
B:Devise and Recommend Workaround Solution if Means of Resolving Is Unknown
C:Correlate and Analyze Symptoms To Determine Probable Cause
D:Establish Escalation Notification Plan
E:Gather Symptom Information Including Traces, Logs, and Events
F:Populate Ongoing Support Handoff Kit
Correct Answers: B, C, E
10.Which three tasks are executed in the Service Assurance service component within the operate phase 050-690 ? (Choose three.)
A:Analyze Process Exceptions
B:Prepare a Service Readiness Report
C:Send Internal and External Surveys
D:Review Remediation Plan from Operational Assessment
E:Produce Service Level Reporting
F:Record and Classify Requests for Change
Correct Answers: A, C, E
